Frequently Asked Questions
Q: What is Trimper's Haunted House doing in response to COVID-19?
- We ask that all patrons that have come into contact (within the past 14 days) with someone who has had COVID-19, or has had any COVID-19 symptoms, to refrain from entering our facility. We welcome you back in the future!
- As per Maryland State Guidelines, face coverings are optional, but no longer required to ride our ride. If you like our masks, and would like your own, please check out our store for purchase!
- Riders will only be placed into a ride vehicle with those in their family. We will not pair riders with other guests.
- Riders will be loaded one cart at a time.
- Employees in contact with patrons have all been vaccinated for COVID-19.
- Employees with any COVID-19 symptoms, or if they have been in contact with persons with COVID-19, are asked to inform their supervisor and not report to work. We will work with each employee to determine when it is safe for them to return to work.
Trimper’s Haunted House uses recommended CDC and EPA-registered disinfectants. We follow the instructions on the label to ensure safe and effective use of the product.
- We use an CDC/ EPA registered disinfectant that is effective for 24 hours. Every 24-hrs, our ride attendants reapply the disinfectant to the ride vehicles and routinely touched surfaces.We also disinfect surfaces as needed/ required.
- We keep the rider surface wet for a period of time (time depending on product).
- Precautions are taken such as wearing gloves and making sure we have good ventilation during use of the sanitation product.
- Precautions are taken such as wearing gloves and making sure we have good ventilation during use of the sanitation product.
- For your protection, we ask that riders keep their hands and arms inside the ride vehicle at all times.
Q: Do you assist those with disabilities?
Of course! Every year, we assist those with disabilities. Whether it be stopping the ride to load someone from a wheelchair, or promoting the use of ear protection for those with sensory requirements, we make every effort to be all-inclusive. Understanding that every situation is unique, we request that if a rider needs assistance, they see a ride attendant or email us at ContactUs@TrimpersHauntedHouse.com. Seriously. Email, Facebook message, call, or come talk to us. We want to make sure your vacation is special and will do everything we can to assist you and your family.
Q: Is this an indoor or outdoor ride?
It is 95% indoor with air conditioning. Riders are brought onto a second story patio for a few moments during the course of the ride, and that is the only time the ride vehicle is exposed to the outdoor elements.
Q: Is this ride appropriate for all ages?
Some of our extremely younger riders might find some of the displays disturbing. It is up to the rider’s guardian to determine if they are able to ride. If you have any questions or concerns, please see an attendant or send us an email at ContactUs@TrimpersHauntedHouse.com
Q: What is the rider height requirement?
Minimum height to ride solo: 42 inches. However, each rider under the stated height must ride with a companion of 42 inches or greater, and be capable of ensuring the child’s compliance with all safety rules. We deserve the right to deny service for any reason.
Q: How many riders can fit into one cart?
We can fit 2 adults and 1 child. However, every rider is different and it depends on the riders size. Normally, we seat 2 average sized adults with room to spare, or 1 adult and 2 children. Parties of 4 or more will be loaded into multiple ride vehicles at no added cost.
Q: Do you support local organizations?
You bet! Our family has lived and worked in the Ocean City area for our entire lives. We were born into the Amusement and Service industry and we know that locals support each other. For questions, please contact us at Community@TrimpersHauntedHouse.com
Q: Who owns and manages the Trimper's Haunted House?
Trimper’s Amusements is the owning organization of Trimper’s Haunted House. It is wholly owned and operated by the original founder’s descendants, the Granville Trimper Family. Our direct ancestors settled in present day Ocean City, Maryland in 1890, and the haunted house has been located in our original boardwalk location since our grand-opening in 1964!
Q: Do you accept Trimper's Rides Passes?
We no longer accept Trimper’s Rides tickets or passes. Riders may purchase Haunted House ride admission at our ticket booth.
Q: What are the ride rules and regulations?
RIDERS MUST OBEY ALL WARNINGS, DIRECTIONS AND INSTRUCTIONS.
The attraction has posted height restrictions riders must obey.
SAFETY IS A SHARED RESPONSIBILITY. PATRONS MUST:
- exercise good judgment;
- act in a responsible manner;
- act as an ordinary prudent person who is or should be aware of all risks of which the patron has been warned;
- refrain from participating in or on any amusement attraction/ride when under the influence of drugs or alcohol;
- keep your body/ and hands inside the ride vehicle at all times.
- obey and abide by all written, posted and stated warnings, directions and instructions.
Be aware and make your own judgment to ride or use, or permit minors under your care or supervision to ride or use, any amusement attraction/ride if the rider/user:
- has a fear of heights, motion sickness, dizziness, anxiety, nervousness, panic attacks, or other conditions or limitations;
- is unable to view flashing lights and strobe effects;
- has had recent surgery or illness;
- has high blood pressure, or any heart, circulatory, respiratory muscular, skeletal, neck, back, joint or bone problem or condition;
- has any other problem, condition, illness, injury, disease or sickness that may become worse or make the rider/user more vulnerable to injury;
- is under the influence of alcohol or drugs.
You are responsible to know your health and physical condition, limitations, and the health and physical condition and limitations of any minor under your care or supervision.
We hold the right to refuse service / admission to any persons for any reason.